Download FREE 14-Day Trial of Safestone's Password Self Reset to Reduce Help Desk calls by 40-60%
View all news Published | 16th of August 2011
The cost associated with password resets is easily demonstrated. Companies who outsource their help-desk activities report they are paying $25-$40 per phone call for password resets. Most organizations report 40-60% of all calls to the help desk are related to password resets.
Safestone's Password Self Help application: -
provides administrators the ability to allow users to reset their own passwords, external support is no longer required to assist a user in resetting their password meets regulatory requirements and is secure, fully audited and
trackable.
Help Desk staff's time can then be better spent on higher priority issues. Safestone's Password Self Help application is simple to install and to implement, and provides instant Return on Investment for any organization.
For a FREE 14-day trial - click here.
