Technical Support
Partner of choice for global financial and banking institutions with the most stringent security and compliance requirements, Safestone provides the most comprehensive solution in System i security to over 500 blue-chip customers worldwide.
Our professional team have more than 21 years of experience in System i security and can provide comprehensive training and technical support.
Please contact a Security Advisor to find out more information about our support services.
- DetectIT Installation - we can assist you configure Safestone’s security solutions according to your organisation’s requirements.
- Security Assessments – our experts can help you undertake a thorough risk investigation of your environment in order to identify and remedy any potential security vulnerabilities.
- Training and Consultation – service is available for all Safestone products and general System i security configuration issues. We can also run special training seminars tailored specifically to your organisations requirements.
- Support Services – as well as Safestone’s standard support cover, we can also offer:
- 24 x 7 Telephone Support
- Enhanced response time and escalation management
- Remote diagnostics (initiated with client authorisation only)
- Named key contacts providing technical support
- Product Maintenance – as part of our continuous product development, Safestone endeavors to release at least one major version of DetectIT per annum.
For more information you can either:
Contact one of our Security Advisors or contact your local office.
